Financial Summary and Reporting
Regular financial summaries are provided monthly or as required the client. Reports include but are not limited to: Cash Flow, Cash Flow for any 12-month period, Cash Flow Comparison where Owner wants to compare portfolio performance. In addition, Expense and Income Reporting and well as work requested are available and provided monthly.
Marketing Your Property for Rent
As soon as we know when your property will be available, we start the marketing process. Our process includes learning all about your property measuring the rooms, taking photographs and writing scripts for highlight videos about your property. These videos will be available on our website for prospective tenants to see the property if they are unable to visit the property. Properties from our website are syndicated out to many popular websites such as Zillow, Realtor.com, Hotpads.com
Tenant Screening and Background Checks
Prospective tenants will be screened to determine if they have the ability to pay, proof of employment or adequate funds to pay the rent. Past landlord verification and criminal background checks are also conducted as part of the screening process and then all information is compiled to look at the applicant in a weighted process. Leasing information from past landlords will be verified whenever possible.
Maintenance & Repairs
We hire licensed and insured people to clean, paint or make repairs when necessary and answer phone call from tenant 24/7 and handle emergencies. Any work needed will be done a licensed contractor. Blackbird Realty has vetted all the contractors normally needed for repairs at your property and have proof of general liability and well as worker’s compensation insurance for any contractor used. We are licensed property managers and do not perform any maintenance. We leave that to the experts. Tenant safety and satisfaction are a priority.
Leasing Services and Renewals
We provide leasing services for any Owner than wants to self-manage his/her property and keep track of when those leases would need to be renewed. We also offer. As part of our property management services where the owner isn’t self-managing, we evaluate the market 60 days prior to lease renewal and adjust the rent price based on market conditions and owner desires. Move in and Move out walk through inspections are documented on video.
Rent Collection & Bill Pay
We report and collect the rent and provide a conduit between tenant and owner for problem resolution whenever possible. We pay all bills associated with the property at the Owner’s direction. Rent collection services are provided to make it easy for a tenant to pay his/her rent. Options for online payments are available for 24/7 access or rent payment can be made at participating 7Eleven or CVS pharmacies. Tenants can also drop their payments off at our office. Note: some restrictions apply to online, 7eleven, CVS pharmacy payments.
Accounting, Online Portal and Payments
Owner statements are published monthly and available for viewing, downloading 24/7 through the Owner portal. Rental proceed payment are directly deposited in the owner’s account under normal circumstances the 10th of the month depending on availability. Late rental payments can cause owner distribution to be delayed.
Property Inspections
Regular property inspections are performed licensed inspectors twice a year to determine if any problems exist. Early detection of water leaks, HVAC, or pest control problems can save hundreds of dollars. Photographs document the condition at the time of the inspection. In addition, walk through evaluations are accomplished at lease renewal. Note: Property Managers are not allowed to perform “inspections” unless licensed as a Property Inspector, so any observations at the property and more of a property management evaluation which requires no license.
Eviction Process & Late Payments
Rent payments are due on the 1st of each month and considered late thereafter. We allow 3 days of grace before charging the late fee and beginning the eviction process. On the 4th of the month, the Ex-Official Constable is hired to serve the 5-day pay or quit notice on each tenant in default. The response from tenant determines what happens next. If the tenant pays, all is well, no further action needed. If tenant doesn’t pay, manager files for summary eviction with the court and obtains order for locking out tenant.
